Privacy Policy

Lloyds TSB Foundation for England and Wales recognises that we must protect your personal privacy while allowing you to enjoy the services that are available for you to access on this website. This policy lets you know the uses which are made of the different types of information which you give to us when you access our website. 

Information you provide

In some areas of our website we ask you to provide information (for example when registering your details to receive email newsletters).  When we ask for this information from you we may ask you to give us your name, postal address and such other identification information that is needed by us to let us supply the services to you.

Once we have obtained details from you, we may use those details for providing to you the services available to you through this website, and contacting you for those purposes.

Any information of a personal nature that you provide to us will be kept confidential by us and will only be used for the purposes that have been specified above. In particular, we will not disclose or give your information to outside third parties (apart from organisations processing the information on our behalf) unless you have given us your explicit consent. Whenever we intend to give your personal details to such third parties we will ask you to consent first before the information is disclosed.

Cookie Policy

A cookie is a small file sent by web servers which is placed on your computer or device. This enables the web server to identify and track individual web browsers. When visiting our website we collect standard internet log information and details of visitor’s behaviour patterns to help us improve our website experience. We do not make any attempt to find out the identities of those visiting our website.

By using our website you are consenting to these cookies being placed on your browser, however, you can disable them by amending your browser settings. Details of how to do this are listed below.

Use of cookies

Lloyds TSB Foundation for England and Wales uses Google Analytics cookies to monitor our website performance and how visitors may be using it. These cookies provide us with statistics and other information to identify areas that may need maintenance on our website and to discover where visitors may have come from to view our website.

Google Analytic cookies do not collect any personal information - all information collected is anonymous. When you visit our website we will place the following four cookies on your computer

Cookie/detailed name Purpose
_utma This cookie helps to identify new or returning visitors and how long it has been since they last visited the website. We use this information to identify what content was useful for visitors. It is a persistent cookie, which means it doesn’t expire and stays on your computer unless you choose to delete it.
_utmb & _utmc These cookies work together to calculate the time spent on our website. The information helps us understand what pages visitor are visiting and how much time they spend on each page. Both of these cookies are called session cookies which means they expire at the end of your session.
_utmz When visiting our website from search engine results this cookie will store this information. It provides information on the search term typed in and which website visitors were on before visiting our website. This cookie updates information with each website you visit and has an expiration date set for six months.

Changing Cookie Settings

If you would prefer to disable cookies from being used on this site you can do this by amending your browser information. To do this, follow the steps on one of the guides below depending on your website browser.

How to change your cookie settings in Firefox

Internet Explorer
How to change your cookie settings in Internet Explorer

Google Chrome
How to change your cookie settings in Google Chrome

Safari (OS X)
How to change your cookie settings in Safari (OS X)